Reviews

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  navi

  I contacted ProFix out to my property to replace my water heater that had a major leak coming from the Bottom of the tank, Greg arrived on time, very professional and knowledgeable about his craft he explained different things about the heaters that I never had a clue about which was great, and how to maintain my heater in the future to give it a longer life span, he had me up and running with hot water in about 2 hours from start to finish I highly recommend ProFix for any of your plumbing needs !

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  Kathy Montazemi

  They did a great job in replacing our water heater. Highly recommend them. Greg and his team are consummate professionals. Showed up early and were fully prepared.

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  jose guerrero

  by far the best plumbing company hands down, honest and great quality of work!

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  Height Suzuki

  Showed up on-time, they got right to work; analyzed the problem, took care of the solution, and cleaned up after themselves. Very friendly, professional techncians. I highly recommend this business.

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  Marcy C Guenther

  Right up front I was impressed…showed up on time. Had estimate for additional work promptly!! Very nice, friendly technician.

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  Sana Somroo

  They showed up on time and ready to work, turns out I needed a new hot water heater. Greg came back later that same day and installed my new water heater. Everys working, better than before. Very happy with the work. Thank you. Will be sure to recommend these guys .

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  naveen mohsin

  Greg was prompt, professional, very personable, top quality work. He is awesome. Will definitely use his company in the future for my plumbing needs.

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  William M.

  I had all of my drainage replaced in 2009. Until recently have never had a stoppage a drain back up aside from the occasional hair build up from my wife. Yesterday everything was draining slow and then the tub backed up. I figured it had to be a mainline issue. I went through Yelp and called out ProFix. Greg arrived within 35 minutes. Diagnosed it being a mainline clog (as I figured) he attempted to snake through my toilet drain (as I have no MAIN CLEANOUT!‍) but was unsuccessful. Greg suggested a two way clean out to avoid accessing the home in the future. I agreed and work was done in 3 hours. Drain is working, wife is happy , and he was very reasonable as I have inquired about pricing for this procedure in the past. Thank you Greg you have a customer for life!

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  Jojo G.

  I had a leaking water heater that needed fixing as soon as possible. Fingers crossed, I sent a service request through Yelp, as I've done in the past for other small projects. Greg from ProFix responded quickly and arrived on time. He made an assessment of my water heater problem and provided me information I needed to make an informed decision. He was very professional throughout our transaction. And when everything was said and done, I was quite satisfied with the quality of his work.

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  Kim S.

  Had a backed up Kitchen sink get referred to Greg from a friend, he was knowledgeable upfront about pricing and got me back up in going in under and hour, on a Sunday of all days, will reefer to friends and family

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  Jodi M.

  Our Water heater went on the fritz at 8ish tonight-Sunday evening in December. We rang some places from yelp and Greg picked up. Really nice guy.. he unfortunately is booked for a few days so he gave us a referral to get things taken care of sooner. Seems like a very honest business.

  Thanks Greg for picking up and answering some of our questions to help us the best you could on a Sunday night. This is likely why he has such high ratings!

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  Dan P.

  The team at ProFix Drain and Hyrdo Jet did a great job on my old house that hasn't had it's sewer line open in 60 years. Some very odd things were down there and they got through it easy. Walked me through the whole process, fixed my water back up, installed a 2 way sewerline and flushed everything out. Showed me the before and after video and all the roots were gone. Highly recommend them.

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  Mark A.

  Greg(Junior) & Jesse showed up in the early part of the 2 hour window and we did a walk thru to understand the problem. Once they got an idea of what the problem was they went to work looking for the clean out( none found on ground level) they went on to the roof and went thru the vent and found the line plugged 75' out. Jr gave me some choices and walked me thru each scenario. We chose to go with finding the mainline underground and excavating it in order to put a clean out in. The boys did a great job and put the lawn back together and got rid of anything that they replaced.
  I recommend them and cheers for helping a new homeowner out in a timely manner
  M

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  Ian P.

  My kitchen sink was draining slowly and I first called a service offering $44 drain clearing to come help out. After 90 minutes of snaking, the drain was now 100% clogged and they offered a $500 service to Hydro Jet it for me... I'm not sure if this was the plan all along but I told them I would call back at a later time to schedule the hydrojet.

  I searched Yelp for Hydro Jet services and used the quote request tool which is pretty convenient (though I'm sure they charge companies for the service which could potentially increase the costs of service). Greg was quick to reply and quoted $300 for the HydroJet service and to run a camera to inspect and make sure there were no lingering problems. He couldn't make it out until the next day, but was up front and communicated this clearly.

  Greg texted to let me know he was on his way as I requested and arrived on time the following morning. He was very professional and friendly while he and his team cleared out the drain and sanitized the area around the cleanout to avoid weird smells coming from my front yard. The whole process took about 45 minutes if I recall and I couldn't be happier with the service.

  Its been several weeks since the drain was cleared and it still works flawlessly. I highly recommend you use ProFix Drain and Hydro Jet if you need a Hydro jet service!

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  Russ Q.

  I don't recall if I've written my first experience with Profix but it was for a simple routine of a toilet clogged. Greg was super nice and kind and in the end he told what I needed to do if this were to happen again. Which with my boy it happens a lot So, in the end Greg saved me lots of visits which says a lot about his character and taking care of people.

  Fast forward to this current review. We had some issues with our sewer line and when Greg showed up I knew I was in good hands and trusted his word. My dad was a contractor and his biggest pet peeve was that contractor rarely properly finish a job. So, when I came home to see my yard put back together and my flower bed freshly mulched and the house was spotless. I had to write this review. Greg will not only get any business from me but any issues my real estate clients may have as well.

  Thank you Greg for the great work you and your crew did at the house!

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  Sean Y.

  Just had the hydro jet service done
  Was able to make appointment right away. They came on time, proper greeting and explain the process and was able to get the service done quickly.
  Very happy with the the service and commutation was very clear. They showed the result using the camera.

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  Susanna K.

  The bathroom sink was backing up, this home has only one bathroom. I called another plumber but they never replied back till later that day.
  I went to Yelp for help.
  I discovered Profix Drains and all the positive reviews.
  I called early and was surprised that Gregg
  Answered and had a appointment for that afternoon.
  He was at the home at the time promised, unclogged the drain and even cleaned and sterilized the area
  And floor, he was so friendly and professional.
  I will continue to use Profix Drains for their dependability, professionalism and honesty which I appreciate.
  If you want top of line plumber with excellent service
  And good pricing call Profix Drains, you will be glad you did.
  Thank you Gregg and Profix Drains.

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  HECNASTY __

  This is truly a honest & great company to work with! My sewer line backed up & after having another company come out. I tried profix for a second opinion & they came & saved the day with there honesty. They saved my a ton of money & got my line up & flowing at a way cheaper cost then the others ! Thank you guys for the great work & honesty will be referring these guys to all my friends & family !

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  Craig Hunt

  Greg came out and diagnosed a dishwasher leak in my home, turns out the kitchen sink had a clog. Greg was very professional, on time, responsive and friendly, did a great job! I will use them again if I need plumbing services.

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  Kevin W.

  I was in need of hydrojetting service for an old house built in the '50s. I initially had issues reaching anyone via phone and left a voicemail previously with no call back within a week. I do have an out of state phone number, so that could be why. Fortunately I was able to quickly get a call back within minutes by placing an inquiry on their website.

  They were quick to schedule and I was able to get an appointment the next morning. Greg and Alex showed up on time wearing masks and was able to do the service in less than 1 hour. Greg offered to show me the video inspection before and after. There were no charges for the video inspection. Another competitor previously stated I needed to replace my sewer lateral line, but Greg provided an honest assessment that my lines were in great shape. I really appreciated the honesty. The price for the service is very competitive and one of the lowest I've had from 5 bids. In addition, they warranty their work which I did not receive from previous companies. I plan to use them again in the future. They're prompt, polite, very fair with pricing and honest. A+

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  Petja W.

  I was looking for a plumber to fix our clogged kitchen sink. I called ProFix Drains because of their high ratings and I was not disappointed. Very friendly and scheduled an appointment for that afternoon. Gregory Sr. came to the house on time and had our drain unclogged in no time. Great service and will use again in the future when necessary.

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  Lashawn S.

  Called and asked for a cleaning and he gave advice on how to clear the slow drain it myself instead before I "go spending money". . . That was super honest and cool. Although they didn't service my home, I feel like this was a very awesome show of customer service.

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  Jason S.

  So glad that I found Profix! They were fast, helpful and very knowledgeable with what they are doing. Met Greg and his team. they found the problem right away and was able to get it fixed. Will definitely call them again for future needs! Thank you Greg and your team!

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  Anna C.

  Could not have been more PLEASED and SATISFIED with the service we received from ProFix. Service personnel Greg (and I apologize for not getting the name of his co-worker) were the upmost professional in every sense of the way from the moment of their timely arrival until their work was done. Not only did they provide us step-by-step details of their process, but they answered every question with knowledgeable answers and advice. Our family would greatly recommend ProFix to all our family and friends.

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  Alex G.

  Greg and his team showed up on time and were very friendly and professional. They used a camera in the sewer line to show me exactly what the problem was with my drains. It was unfortunately a collapsed main line which can be quite expensive to repair. However they gave me a good estimate and ensured that I knew all of my options. Would highly recommend this team and they are trustworthy, reliable, and honest.

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  Marlene C.

  Greg was a Great Plumber! Communicated Timeframe for arrival. Explained process & procedures for drain clearing. Cleaned & disinfected everything Beautifully!!

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  Chris Hernandez

  I hired ProFix Drain to come out and clear a drain line for me they showed up on time they were honest they were fair great pricing and quality work Jesse came Found my problem and got straight to work he was in and out within the hour I’m very pleased with the scope of work that was performed

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  Great S.

  Greg from ProFix is awesome! Not only did he take the time before the project started to explain things in detail but during the project he went above an beyond. Greg took the time to show me the mistake that was made by the previous plumber (that I cannot get ahold of) but he de-scummed the pipe and saved me money.

  Thank you Greg for giving your trade a good name.

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  Christopher S.

  Above and beyond service provided by the guys at profix. If I could give more then 5 stars I would. They communicated with me every step of the way. Great prices. Greg and his Team were personable and extremely understanding of my situation. And I couldn't recommend them enough to anyone for any plumbing problem.

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  Ted R.

  You will never find a better plumber than pro fix !
  These guys are top notch and know their stuff on time priced very fair prompt and friendly ! They have done several jobs for my family and friends and continue to provide a five-star service every time! You won't be disappointed choosing these guys !

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  Chavez K.

  Greg is one of the best plumbers in the world! He saved us from a big sewer issues we had on a Friday night! We called him in less the 1 hour he arrived. Very knowledgeable,professional and most important great customer service!! Thank you Greg and ProFix!

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  Dianne C.

  The plumbers are fast, efficient and respectful. Above all they did not try to sell me work or procedures that was not necessary. THIS IS RARE. In fact Greg suggested work that I considered having added, might not be worth it to me financially unless I planned to reside at my residence long enough for the cost to pay for itself, so I didn't have it done. Their priority seems to be quality over profit.

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  Melissa Elliot

  Fantastic company! Needed work on our sewer line and they were able to get it handled within hours! Very informative and made sure I understood the entire process. Thanks again!!!

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  Jeff F.

  Our sink had a major backup and blockage, ProFix came out the next morning and snaked the clean out with ease, clearing the blockage. It's now been a month since the service and everything is running perfectly! We are so happy. Super friendly guys, fast, easy, clean. Best plumbers I have found in so cal, and I've lived here over 20 years!

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  Anna Hamilton

  We have been using Greg at Profix for the last few years and felt that we always had a good service from him and his team. So if you're in need of a plumber, call Greg at Profix.

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  Kathleen Hurley

  Amazing service, very professional, great price and I would recommend them to anyone.

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  A Google User

  Greg responded to my hot water heater failure and had me back in service within 24 hours. Great service!

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  Monique Powell

  I would recommend this business to everyone they are awesome.

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  Charles Pate

  Excellent customer service and excellent plumbing service.

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  Charles Farish

  All of the staff is very friendly and quick to respond. They took care of my leaking maching machine fast and are very reasonable in cost. I will definitely be using Profix pulmbing for all of my future plumbing needs!

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  Luis Butts

  Needed some maintenance done on a tankless water heater and our sewer. Have not been happy with the large plumbing companies, they were way too expensive and their customer service ws just so so. Greg came out, very professional, friendly and efficient. His work was top notch, and the cost was more than reasonable.

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  Albert Mayor

  ProFix Drain is a great company with knowledgeable experience crew. If you have a drain sewer problems, you went to the right place. Greg's team is fast friendly and also very honest.

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  Teresa Fox

  I was extremely happy with the quick response to my plumbing problem. The company went above and beyond to assist me in my leaky toilet repair. Thank Profix Plumbing. I will definitely use them again.

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  Mike Marlow

  These guys came out and they did an amazing job. The were efficient and the work they completed was done perfectly.

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  Wendy Wells

  We were having an issue the kitchen sink and toilet. I called Profix plumbers and Greg was able to come the same day. He was able to fix both issues and educated me on what was causing the problem. Very glad I found Profix plumbers - I will definitely use for any future plumbing needs. Happy I found an honest company.

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  Abu Sultan

  Our water heater died and we needed a replacement ASAP. Greg reached out and on a Sunday he came by to look at the problem. We knew our dinosaur of a heater was on its last legs, so a new one was ordered. Within 24 hours, Greg and Manny had the new one replaced and up and running. SUPER pleased with the work that was done. FAST! Polite! Respectful of our neighbors! They take pride in their work, and they should... They did a great job! 👏👏

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  Edward Waid

  Greg came to fix a clog in the main line. It turned out, it was a broken pipe to the sewer system right at the entrance to our condo. He immediately called up his team to dig 4 feet down and fix the issue with one day turnaround. Thank you for the hard work!

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  Mike Marlow

  These guys came out and they did an amazing job. The were efficient and the work they completed was done perfectly.

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  Thomas Larsen

  We had a really great experience using ProFix Plumbing, they were efficient and responded to our request in a timely manner. Their work was neat and they left everything clean when finished. They are reasonably priced and also very friendly. I would definitely recommend them to anyone who needs a plumber.

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  Catherine Bivens

  Greg stoped by to clear out our sewer line of roots. We had been using another plumbing service to do this but they would always have to come back sometimes only months after their prior visit. Seems the bit that they were using only punched a small hole through the roots. The bit Greg used cleared out the entire diameter of the sewer line. How do I know? Well he showed me the video of what my sewer line looked like prior to starting. An hour and a half later of his clearing, he sent the camera back dow and showed me my newly cleared sewer line. What an amazing difference! Really happy with the service and I have a great feeling that this line will hold up for a long time. I have scheduled for them to come back next year just to inspect the line to make sure it stays clear.

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