Reviews

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  Buena Park, CA

  My shower drain got clogged again and needed to get snaked. I used a different plumber last year but didn't want to use him again because his price went up since then. I'm a little annoyed with contractors that initially provide good service at low price to get good reviews on Yelp, then jack it up once they get established. So I turned to helpful Yelp quote system to get estimates from several plumbers in my area. This place had the best price but I was somewhat skeptical due to only three reviews and lack of a contractor's license. I know it's a simple job but I still prefer a licensed contractor in case something goes wrong. I decided to take a chance anyway since it's a fairly easy job, and I knew I would get good service since this business is fairly new on Yelp. Right from the start, I was very impressed. Greg, the owner, was able to come to my house within one hour of contacting him. He actually arrived few minutes early. Before coming into the house, he put on shoe covers. That's a major plus in my book. I don't recall any other plumbers or contractors doing this in the past. Best part was, he was very clean and thorough with his work. He even cleaned and wiped down the work area with Simple Green afterward. That's some good service. I also had him take a look at the bathroom sink because it was draining slow. It was just a simple task of cleaning out hair stuck to the pop-up drain stop, so he didn't even charge me for it. Greg is still in school but said he should be done in about a month and will be getting his license around that time. He has been in this business for 15 years, working under his dad. He started his own company in 2015 after his father retired from the profession. Since he is still fairly new on his own, he seems very eager and willing to provide excellent customer service. I just hope he stays this way and doesn't turn out like other contractors that just do it for positive Yelp reviews and become complacent. I was pretty impressed with his service today so I am going to use him as much as possible before his Yelp page gets lit up with bunch of five star reviews.
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  Krista J.

  I had a back up in my shower that I had tried to solve on my own but wasn't having any luck. I came on yelp and asked for some estimates and ProFix replied to me almost immediately. I was put on their schedule and with in 3 hours they were at more door. They were efficient, professional, and knowledgeable and I would highly recommend them. I will definitely be keeping their card handy and won't hesitate to use them in the future. On top of all that I paid no more than the price they quoted me which was extremely reasonable. Thank you!
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  Myner M.

  These guys are great. Excellent service. Fixed all my drain problems and even provided a video. Friendly and awesome to work with. Would definitely recommend.

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